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The Gift Mindset™: Empathy Trumps Sympathy

Empathy trumps sympathy…

People complain when they are not feeling heard. It takes more than sympathy to make someone feel heard. The word for that “something more” is empathy. Empathy is the most powerful change-maker in all situations, in all… Click To Tweet

In the work we have been doing with organisations around creating and using EI and other communication skills and habits to lead, the more I realise that empathy is one of the keys to building deeper relationships and connections.

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