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Mapping Motivation for Success

iStock_000001004883Medium iWAM Photo


Mapping Motivation for Success

What really gets you out of bed in the morning?

As an executive coach, facilitator and consultant I was looking for a profiling tool that was unique, applicable across an organisation and one that would identify key motivators in a work context at the deepest level. I noticed that certain people I was coaching and training may have been good at their role but were not motivated to do so and therefore were not being as effective or as happy as they could be within that role.

I came across the iWAM-profiling tool in 2007. iWAM stands for inventory of Work, Attitudes and Motivations and is an online tool being used in over 21 countries and 59 Australian companies to date. It looks at the 48 key ways we are motivated and driven at work, your preferences if you like. A good analogy I use is imagining the 48 key motivators on 48 separate tapas plates. What ones would you choose if you had a choice?

iWAM has applications across all areas of an organisation. It can be used in any division from early on in the HR process to coaching a individual or team or within a team forum to assist in individuals understanding each other better in order to compliment each other for maximum effectiveness. It also can assist in identifying training gaps and motivate individuals.

Imagine how you could strengthen your leadership by knowing what really motivates individuals within your team?

What is it?

iWAM is a system that provides a window into the intrinsic motivations and attitudes of people in a particular context. Our use of the iWAM tool focuses on the context of the workplace. It is not a personality profile and can determine the unconscious cognitive filters used by individuals that determine their thinking styles and ultimately their behaviour. Completing a simple questionnaire on line captures these valuable insights. An iWAM profile covers the following dimensions and many more.

Attaining objectives & problem solving?

  • Are you motivated to work towards objectives?
  • Do you have a problem solving approach at work?
  • Do you look for potential pitfalls before they occur?

Your work priorities and which of the eight below do you prefer?

  • People/money/systems/activity/information/status/time/ geographical position

How do you think at work?

  • Are you motivated by the detail?
  • Do you have a sense of overview and the big picture?
  • Are you a systematic thinker?
  • What amount of structure do you need in your work?
  • Do generating options and alternatives motivate you?

Dealing with change and time issues at work

  • How much do you learn from the past/ look to the future?
  • Do you need a change in your job, and how often?
  • In the workplace how do you approach change?
  • Do you have a vision for the future?

Dealing with people at work

  • How satisfied are you when working with people?
  • How tolerant are you of other people and their ideas?
  • How much Social Contact do you need at work?
  • Are you motivated within a team?
  • Do you work for someone else or do you have a preference to be your own boss?


  • What is your Decision Making Strategy?
  • What channels are most convincing to you- what you see, hear, do or read?

Primary work motivators

  • Are you primarily motivated to take responsibility and have the power to do significant work?
  • Are you primarily motivated to achieve and perform at work?
  • Are you primarily motivated to belong to a group, make friends and get on with people at work?

For a psychometric test to be effective it must be able to reflect these differences in people and iWAM does just that.

The iWAM tool is based on the powerful cognitive processes in our minds called Meta Programs.

What are Meta Programs?

Meta Programs or patterns are filters that determine how we sort and perceive our world at work. For instance do we filter information by seeing what is there (glass half full), or by what is missing (glass half empty)? What we decide to pay attention to in turn determines how we communicate, how we interact with the world around us and ultimately how we are motivated to behave.

Applications of iWAM

iWAM can be used in the following ways:

  • Leadership
    • Identify your true motivators and those of others
    • Build your leadership around your preferences
    • Open and in-house workshops run on Leadership, Mapping Motivation and Influencing 
  • Executive/Leadership/Transition Coaching
    • An iWAM profile is incorporated into your coaching program
    • We can also do a full one on one 90 minute debrief on your results to raise awareness
    • Then consistent support to tap positive motivators and address the areas of opportunity in your iWAM profile
  • Recruitment
    • IWAM can be used throughout the recruitment process from building a success profile to individual screening and final selection
    • Motivators can determine up to 65% of predictability in a role – a huge advantage in selection
    • iWAM Models of Excellence allow for the top performers to be modelled for future recruitment profiling
  • Team Building
    • Team workshop
    • All attendees complete the iWAM
    • Workshop is then tailored to suit current team objectives
    • Building an even higher performing team is the outcome

How powerful would it be to really understand what motivates yourself and your team at a deeper level? Remember, a person may be good at a certain role but unless they are motivated to do so you are not getting 100% out of your people.

At Metamorphose Consulting we look forward to consulting with you on the most effective way of incorporating iWAM into your organisation.

Success and growth

Renee Giarrusso

Director- Metamorphose Consulting


February Workshop

Are you an established leader looking to enhance your current skill set or maybe you are new to leadership? Would you like to understand how to identify key motivators of individuals you work with?

Invest in YOUR leadership during our dynamic and interactive two day “Limitless Leadership” program. Each day is paced 2 weeks apart to give you time to apply learnings back on the job!

Duration: 2 days

When: Thursday February 19th and Thursday February 26th

 Time: 8:30am- 4:30pm

Where: Melbourne CBD location TBC

Investment: $995 +gst, includes all materials and lunch

Maximum of 16 participants per workshop with a minimum of 7

Please register your interest by February 10th








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The 4 Levels of Thinking

paint buckets

The 4 Levels of Thinking

With the year-end fast approaching and another new year about to begin I reflect on a fantastic year of assisting our clients to grow and develop both professionally and personally.
Mindset has been a common theme this year, especially within coaching programs and with those leaders further developing positive psychology within their teams and in their thinking.
This has prompted to me to share some methodology behind the way we think. We always need to start with our thoughts as these trigger our feelings and therefore our actions and results.

4 Levels of Thinking

There are 4 levels of thinking within the psych of the human being.
By being aware of the levels and the impact they have on us we have the ability to know where we are positioned in our thinking and who we need to be and what we have do to get to a resourceful level of thinking. We use this tool in many of our coaching programs with clients and also within team workshops.

Let’s have a look at the four levels of the way we think:

Level 1
Doing what feels good
Is good for you
Is good for others
Is good for the greater good

Level 2
Doing what does not feel good
Is good for you
Is good for others
Is good for the greater good

Level 3
Doing what feels good
Is not good for you
Is not good for others
Is not good for the greater good

Level 4
Doing what does not feel good
Is not good for you
Is not good for others
Is not good for the greater good

Ideally you want to live in Level 1 & 2 as these levels are ecological & empowering and provide growth therefore assisting you to meet your needs resourcefully.

Level 2 becomes level 1 after some time; an example of this is when you may not feel good about learning a new skill. Once you have mastered this you feel good again and therefore are at level 1.

Level 3 becomes level 4 after some time. An example of this could be living in a comfort zone where you may feel good keeping safe and protected but after time this will no longer work for you and therefore you end up in level 4.


Level 1- Eating organic food, recycling etc.
Leading a high performing team, being a coaching resource

Level 2- Learning a new skill, once you have mastered a new learning you are back in level 1
Taking your team and self out of your comfort zone, challenging the status quo

Level 3- Procrastinating, living at effect
Not challenging yourself or the team, keeping things the same, no growth

Level 4- Living day-to-day, lack of motivation and growth as a team
Depression, burn out and loss of purpose

So how you can apply this to your personal or professional life?

• Be aware of what level you are thinking in
o If level 3 or 4, what do you need to do to get back to level 1 or 2
• What would you be doing if you were living at level 1 or 2?
• Where do you think the majority of the time?

What level are you living in?

It is a great time to reflect and see where your thinking is at as we end a year and soon start a new one. Start your new year in a positive mindset that will serve and empower you and ensure you are living on purpose.

Have a fantastic and safe festive season!

Renee Giarrusso
Director- Metamorphose Consulting

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Listen to what is NOT being said

Listen to what's not being said

As many of you know we run numerous workshops that include the fascinating topic of emotional intelligence (IQ) and Body Language. I have had 3 requests in the last week to write an express blog on this and will post additional information over the next few weeks. It links in well with connecting to people as when you read and observe body language you are completely in the moment and will rapport more quickly and easily.

I am only going to cover the basics and the best way to fine tune your skills in reading body language is to practice and become aware of one pattern at a time. It is important to remember that a pattern usually means something when in sequence and context so watch out for all the signs.

Did you know 70% of first impressions you leave on someone come from your body language? 55% of the way you communicate is via non verbal signs such as body language. Only 38% is the way you speak and a staggering 7% are the actual words. Now you can see how powerful it is to understand body language as it can really help you connect, build rapport more easily and persuade and influence.

Today let's look at one of the most powerful types of communication ……EYE CONTACT

There is a saying “Hearts have been broken and wars have been declared in the blink of an eye”. Eye contact shows respect and interest. In many western cultures it is said that we should maintain eye contact for 60-70% of the time. This is different for some cultures where eye contact can demonstrate lack of respect. Using more than 60-70% of eye contact can cause the other party to feel uncomfortable as you will come across as too intense. Strong eye contact shows self confidence, strength and belief in what you are communicating.

Where a person looks can also give you an insight of what is going through their head.

There is a lot I could write on this but the basics are:

-Looking up means the person is visualising something

The language used may include words such as seeing, paint a picture, imagine and so on.

-Looking Side to side means they are hearing something

The language used could include words such as hearing, sounds like, boils down to etc

-Down to their left- Feeling something

-Down to their right- means they are processing something which is usually self talk

If they look to their left they are usually remembering and to their right they are usually constructing.

I always ask a question to verify this and this enables me to tap into the other person in a much deeper way.

Remember to bring in everything you notice, not just one aspect and include the power of language in this.

Have fun with this……. remember to listen to what is not being said.

Keep Flying!

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Changing Your Mindset

Changing your mindset

An amazing fact… Did you know that research shows that our brains change and adapt throughout our lifetime by creating and reinforcing an ever-increasing variety of connections or pathways!

We have over 100 billion neurons in our brains that can make more connections than the stars in the night sky!  Your brain is shaped by your thoughts, actions and experiences and this in turn determines how you are wired and therefore the way your life is shaped.  In a powerful sense this really means you have the ability to change the way your mind works.

All you need to do is to consciously choose what pathways or thoughts you want to focus on, therefore allowing yourself to control your emotions and actions.  The key obstacle here is only your willingness to want to change.

You can reshape your mind to achieve real changes in your life.  We see this with professional and private clients especially in the coaching arena and the only hindering factor is ones willingness to change or believe that change is possible.

Many of us have our own mindsets, actions and behaviors that can be traced back to what are really threats deeply wired in our brains.  When we sense these threats we trigger our fears that then make us revert to our trusted responses.  We then become what we repeatedly do, most of the time without noticing.

This may then have an impact on our freedom, happiness and fulfilment in life, a huge cost to pay for something we can change!

We need to find the root cause of these threats by delving into the fear behind them.  An example could be the threat of making a mistake where the root cause would be around the fear of failure.

So what can we do?

Get in tune!

We spend most days with our brains in autopilot and we do what has become ingrained in us, usually without even knowing it.  We need to wake up to what is around us then we can recognize what may be holding us back or what we fear.

Mindfulness is a term I hear a lot and in simple terns this means becoming aware of yourself and your surroundings by paying more attention to the moment and things that are external to you.  We can practice mindful listening, where we shut off our “self talk” or internal dialogue to be really listening and present. This will help you observe the activity of your mind and where you naturally default. In simple terms… think about the way you think…….

Think outside the square

Now we need to look at what needs to change or we will go back to our old ways! We need to change our thinking as thinking is a habit and we need to redesign the way we think in order to produce new behaviors and weaken the old ones.  We need to redirect our mindset many times in order to create a new pathway and create the change we want.  By thinking differently to how you normally would, it allow you to CHOOSE how you want to see the world and how you will RESPOND to it.

You will also grow as a person as part of the process… something to think about.

Keep flying!

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Are you living in the Circle of Concern or Influence?

circle of concern or influence

Steven Covey wrote an amazing book many years ago, one of my favourites “The Seven Habits of Highly Effective People”. In this book he runs through many strategies, with one in particular we incorporate into many of our workshops around the reactive and proactive strategies we use when dealing with the world around us. Some people spend a lot time worrying or focusing on the things they CAN’T control and this becomes a habit they believe they can’t break. Ideally if they were to flip this they would become proactive and focus their time and energy on things they CAN control. The challenges and opportunities we face can fall into two areas: The Circle of Concern & Circle of Influence.

If you are being proactive then you are focusing your efforts on your Circle of Influence. You would be working on things that you could actually be doing something about such as your health, personal development & rectifying problems at work.

If you are being reactive then you are focusing your efforts in the Circle of the Concern. You could be focusing your efforts on things you have little or no control over such as: national debt, the weather or a certain person you may not click with.

So, let me ask you “What is in your Circle of Influence?” and “Your Circle of Concern?”

Take a few minutes to think about this:

What are 3 key things you are focusing the majority of your energy, time and head space on?
You can break this out at professional and personal level.
Can these things be improved on and are you in control of them?
Are these things out of your control and can only be worried about without any chance of a positive outcome?
Something to thing about and a great tool to use individually or workshop as a team to ensure focus in on the things that can make a difference!

Keep Flying!